Support When You Need It

CARS & STARS Online is a digital reading comprehension program based around the repeated application of twelve core reading strategies to make students better readers who can analyse and interpret any text at a high level of understanding.

The program might be entirely digital and paper-free, but the support you get with CARS & STARS Online is very much grounded in the real world. At any stage of your journey with CARS & STARS Online – whether you’re a new or returning user, or just deciding whether you want to give us a go – our staff and resources are here to help you and support you and your students’ success.

Our support staff can help you get started with the program by setting up users and classrooms, before entering student data to allocate classes to the right users and accounts. They can do this for new users setting up their classes for the first time with a bit of input from you or – just as crucially – help those who have used the program for a while and who need help moving students and teachers into different classes for the new year ahead. They can further provide advice on how to get the most out of the program with your students.

We also offer personally scheduled Professional Development sessions (currently via Zoom) for individuals or groups to explain the program and the setup process to new (or returning) users and hold regular masterclasses and webinars throughout the year that focus on areas of interest.

What’s more, our website and its extensive Help Centre contains user guides, comprehensive FAQs and walkthroughs, webinars and training videos, as well as information on the research underpinning the CARS & STARS Online approach, and much more to get you going.

With CARS & STARS Online, improved levels of reading comprehension for your students are just around the corner – and help for you is just a phone call, click or conversation away.

If you are interested in learning more about the CARS & STARS Online subscriptions and how they can help children to achieve better results, then sign up for a free trial to be an integral part of your child’s reading success.